How fast can you restore?

Small sites restore in about 15–60 minutes; larger or e-commerce sites in 1–3 hours. Exact MTTR is documented in your runbook.

Do you test restores regularly?

Yes. We schedule staging restores, validate application behavior, and update the DR runbook with any findings.

Is the database backed up separately?

Yes. We take logical database dumps on their own cadence in addition to file backups or snapshots.

Can you back up before major changes?

Yes. We take on-demand snapshots prior to risky changes and retain them until validation, ensuring quick rollback if needed.

Maintenance & Support

Backups & Disaster Recovery

Q: Where are backups stored?

Backups are stored in geo-redundant cloud storage with encryption at rest and versioning. Immutability (object lock) is available on the Priority profile.

Backups & Disaster Recovery for WordPress

Automated, encrypted off-site backups with retention policies, restore drills, and clear runbooks. We define RPO/RTO, test restores on staging, and keep a rollback path ready when minutes matter.

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WordPress backups and disaster recovery — WP Support BC

What you get

Automated off-site backups

Daily (or hourly) file & DB backups to secure cloud storage with versioning and immutability options.

Encrypted & verified

AES-256 at rest, TLS in transit, checksum verification, and alerting on failed jobs.

Staging restore drills

Routine test restores to staging ensure backups are usable and recovery steps are documented.

RPO/RTO planning

We set objectives together, tune schedules/retention, and keep runbooks up to date.

Our DR workflow

Assess

Inventory data, plugins, hosting, and compliance needs; define risks and goals.

Design

Choose snapshot + file/DB strategies, encryption, retention, and locations.

Implement

Automate schedules, alerts, immutability, and least-privilege access.

Test

Restore to staging, verify file integrity, URLs, login, and transactional flows.

Recover

Follow runbook during incidents; measure MTTR and refine the plan.

Backup profiles

Profile	Schedule	Retention	Use case
Standard	Daily file + DB	30 days	Corporate sites with moderate change cadence.
Enhanced	6-hourly DB + daily files	60 days	Blogs/catalogs with frequent content updates.
Priority	Hourly DB + 2× daily files	90 days	WooCommerce, memberships, and mission-critical sites.

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Backups & Recovery — FAQs

Geo-redundant cloud storage with encryption at rest and versioning. Immutability (object lock) available on Priority profile.

Small sites: 15–60 minutes; larger/e-commerce: 1–3 hours. Exact MTTR depends on size and hosting access. We document targets in your runbook.

Yes. We perform scheduled staging restores, validate logins, media, URLs, and transactional paths, and fix any gaps found.

Yes. We take logical DB dumps on their own cadence (hourly or 6-hourly on higher tiers) in addition to file backups or snapshots.

Absolutely. We create an on-demand snapshot and keep it until the change is validated, so rollback is quick if needed.